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Webinar — Putting Out Fires: Verbal De-escalation Tips for the Fire Service
February 23, 2023 @ 2:00 pm - 3:00 pm EST
FREEWhen encountering an upset or angry person in your fire or EMS department, it can be difficult to know what to do. Most de-escalation trainings encourage you to apply logical solutions to emotional situations, which does not work. In this highly interactive webinar presented by Kerry Mensior, you’ll learn effective communication and de-escalation skills that are easy to understand, easy to remember, and even easier to implement in your department. Register.
