The public appreciates good customer service when dealing with an organization, and the same is true for your volunteer fire department. While performing skillfully during calls is the trademark of competent firefighters, the public may judge you on other things, such as how you acted during a call and how they were treated. Join Tom

The theme of the 2021 Safety Stand Down is "Rebuild Rehab." Departments are encouraged to suspend non-emergency activities that week to focus on training and education related to this year's theme.

The conference is being held virtually in 2021.

Marc Warren will embark on a one-day, 100 percent human-powered bicycle ride through the 150-mile Great Allegheny Passage to raise awareness about the importance of firefighter/EMS behavioral health and raise funds for the NVFC's Share the Load program. The ride is in honor of NVFC CEO Heather Schafer, who passed away in March.

In this webinar, the National Special Districts Coalition and the National Association of Emergency and Fire Officials will present on key programs available to fire protection and emergency services districts for COVID-19 relief, and how fire protection and emergency services districts should advocate for access to State & Local Fiscal Recovery Funds. Attendees will learn

The Pfizer COVID-19 vaccine is available to those aged 12 and older. Fire department leaders can advocate for their junior members to get the vaccine for the same reasons as adult members, including a return to normal and ending the pandemic, keeping family members and peers safe and healthy, and improving their ability to stay

This presentation by Chaplain John F. Long, Jr. will outline what a fire service chaplain does and why a fire department should consider having a trained chaplain as part of their operational command structure. Trained chaplains do more than just give invocations and benedictions – they play an important role in providing behavioral health support to a

Visit the NVFC at booth #7117.

Visit the NVFC at booth #13070.

This free session takes place at FDIC at the IDEX booth 1823. A panel discussion will focus on unique challenges and opportunities that are specific to volunteer departments as well as best practices for volunteer departments in the areas of recruiting, automation and technology, funding, and fireground safety.