This course from the National Volunteer Fire Council and the American Psychological Association's Center for Organizational Excellence is designed to empower fire department leadership to promote and support healthy, high-performing

The NVFC’s Incident Safety Officer (ISO) training will give students an overview of the role of an ISO and cover communications and safety, as well as the practical application of

Many fire and EMS departments across the nation are struggling to find new volunteer members and retain their current members. This session discusses the challenges of recruiting volunteers, presents valuable

The NVFC published the textbook Volunteer Fire Service Culture – Essential Strategies for Success as a guide to fire service leaders who desire to change their department’s culture and attitude