NVFC Launches Online Tool to Connect Responders with Mental Health Professionals

January 16, 2024

The National Volunteer Fire Council (NVFC) has launched an online, searchable directory of behavioral health professionals ready and able to help firefighters, EMS providers, rescue workers, and their families. This new tool replaces the previous PDF directory and will make it easier for responders and their families to find the assistance they need.

Emergency responders face unique challenges that can have a significant impact on their mental wellbeing, and it is important that they have access to providers that understand this. The providers listed in this directory are behavioral health professionals vetted by the Firefighter Behavioral Health Alliance (FBHA) that either have firsthand experience with the fire and emergency services or have completed a training course through the FBHA to educate them on the fire service and the specific challenges responders face. In addition to licensed healthcare professionals, there are other resources for assistance such as chaplains and peer support specialists.

The new online tool is searchable using a wide range of criteria, including location, areas of expertise, accepted insurance, whether the provider is licensed, and whether the provider offers telehealth. This will enable those seeking assistance to identify the providers that are the best match for their needs. Over 220 providers from across the U.S. are currently included in the directory, and more are added each month.

Access the new online directory of behavioral health professionals at www.nvfc.org/provider-directory.

NVFC members and their household family also have access to the First Responder Helpline in a crisis moment and for assistance with behavioral health issues and work-life stresses. This includes counseling sessions, resources, and referrals for a variety of issues such as stress management, depression, family conflict, financial or legal concerns, substance misuse, child or elder care, and more. Learn more at www.nvfc.org/helpline.

Find additional resources and training to support first responders and help departments implement a behavioral health program at www.nvfc.org/help. Many of these resources, including the directory of behavioral health professionals, are made possible thanks to a Fire Prevention and Safety Grant from the Federal Emergency Management Agency.